License Key Download

[etang01]

hi,

After speaking with 3 different online support agents and your salesperson, we still are unable to obtain the license keys that we paid for!!!! very disappointing service!

Our case number is 00064610

[kng]

Hello Team,

We see that the license has been attached to the case #00064610, are you facing any problem in downloading

Regards,

Shivananda

[john_wang]

Hello @etang01 ,

Thanks for reaching out.

You may login to the Qlik Support Portal and download the license from "File" tab. anyway, please allow me some minutes, we will help to get it for you shortly if you still facing difficuties.

Regards,

John.

[john_wang]

Hello @etang01 ,

We are in the process... our support engineer will make a phone call to you in minutes.

Regards,

John.

[DesmondWOO]

Hi @etang01 ,

Sorry for causing inconvenience. I will give you a call shortly. 

Regards,
Desmond

[DesmondWOO]

Hi @etang01 ,

I've been unable to reach you by phone. Our team has sent you the licenses through email. Please let us know if you need any further assistance.

Regards,
Desmond

[Miho_T]

Hi @etang01, please note that I have removed your personal information (email address) from this public post.

Regards,
Miho