Unable to access the URL for Qlik Replicate.

[MrunalsinhP]

Hi Team,

We're facing some issues with our Replicate installation on Red Hat Linux. We're unable to stop or restart services, and we're also having trouble accessing the Qlik Replicate Console. Any assistance you can provide would be greatly appreciated. When we kill process id after that we are able to start service also access URL what can be cause for this 

Thanks!

[sureshkumar]

Hello @MrunalsinhP 

Kindly check in the repsrv.log that why replicate service are not starting.

and also run the below command to get more information

debug=true  ./areplicate start

Regards,

Suresh

[RajyaLakshmi]

Hi @MrunalsinhP 

From your statement,

"When we kill process id after that we are able to start service also access URL what can be cause for this"

>> Do you mean replicate installation was successful?

1. What is the replicate and Linux version?
2. Are you receiving any error while accessing console? Please provide error screenshot.
3. Kindly check the repsrv logs as suggested by @sureshkumar 
4. Have you tried to reboot the server, restart services and access replicate console?

Best Regards,
Rajya Lakshmi

[SachinB]

Hello @MrunalsinhP ,

Thanks for contacting Qlik community link.

Are you getting any error while opening UI console, could you please verify the repsrv and repUI logs once, If possible, please send us screen shots in order to trouble shoot it further.

Path to check the log files,  please check the server log files and UI server log files to understand further. The log files default location is "C:\Program Files\Attunity\Replicate\data\logs".

Hope this helps.

Regards,

Sachin B

[Heinvandenheuvel]

Is this a fresh install,  first access attempts, or did it work before and stopped working?

If it is a fresh install then my guess would be a security/access issue with the Replicate data folder.

Hein.

[Kent_Feng]

Hi @MrunalsinhP 

You won't be able to access the UI when the services are not up.

The first step is to check the user's guide and make sure your Linux is a supported distro and a supported version. Run installer as superuser and it should be all good.

Good luck.

Kent

[SushilKumar · Accepted solution]

Hello Team,

Thanks for reaching out to Qlik via Qlik Community Support page. Such issue require through analysis of Settings, hence request you to reach out to technical Support via a case and provide Diagnostics package .

Please refer to Replicate https://community.qlik.com/t5/Knowledge/How-to-collect-Diagnostics-Package-from-Qlik-Replicate/ta-p/...

Regards,

Sushil Kumar