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We have reports set up to be sent daily.
But it gets executed twice randomly. The previous day it was only once.
This is not an isolated issue. We have several other daily reports that are also getting randomly executed twice.
One user reported receiving the report twice even though in the logs there is only 1 execution.
Any idea what is causing these issues?
Hi,
Please expand the details of the two executions and check the Sent by field like in the picture below.
Best Regards,
Ruggero
We are experiencing the same issue with one of our clients. There is single trigger but two tasks get created.
looks like there is something in the environment you guys may need to look at
cheers
Hi,
We are investigating.
Ruggero
@Ruggero_Piccoli - we have also opened support case: 00338503. My collegue Matt (owner of that case) can help you investigate more if you need any particular logs or information.
cheers
This issue is resolved. Please verify if the scheduled tasks are running correctly. Thanks.
Thanks @Vicky_Z
Hi @Vicky_Z - On a learning note, could you let us know the root cause of this issue?