Unfortunately, after that was done, I couldn't get in via either SSL or regular HTTP. When I attempted to get in via SSL I would get a server not responding error, and when attempting via HTTP I was asked for my credentials three times before being presented with a blank white screen. This was when connecting to either hub or qmc.
I'm not looking for how to get in and fix it - We're just going to restore from backup and start over. I just want to know how to do it right!
Do I need to remove the spaces from the thumbprint when I paste it into the QMC? Anything else that might not be obvious to someone (me) who isn't really much of a Windows admin?
I exactly followed the process above for installing a server SSL certificate (both with entering the thumbprint with and without spaces). After saving the thumbprint, connection is lost and I cannot connect to QMC anymore.
I had the same problem, the QMC was busted, but following your steps, removing the qlik certs didn't help. I had to roll back a VM snapshot. It shouldn't be this difficult to get a cert working. Any other suggestions? Thanks.
I ended up getting things working again by running the query below directly in the Postgres database that Qlik Sense is using behind the scenes (note that I only had one server and there was only one row in the table).
update public."ProxyServiceSettings" set "SslBrowserCertificateThumbprint" = null