No Activation or Password Reset Email arrives

[Sonja_Bauernfeind]

After successfully registering for a Qlik Account, no Activation email is received to activate the Qlik Account.

OR:

No Password Reset email is received when attempting to reset the password.

Troubleshooting steps: 

1. Check your Spam/Junk folder for the Activation or Password email.
2. Ensure Qlik emails are not blocked by your Mail-Server Firewall
3. Ensure that "qlik.com" and "sendgrid.net" are added to your safe senders list
4. Then trigger a new Activation/Password Reset email.

If the Activation or Password Reset email still does not arrive at your email inbox, contact us either by chat or through the Support Portal.  

Related articles:

How to Register for a Qlik Account 


*sendgrid.net = the third party app used to send activation and password reset email