AccesPoint se reinicia al iniciar sesión en automático

[omarnino]

Que tal Comunidad QlikView  @Anonymous 

Tengo el siguiente problema con el AccesPoint :

Al iniciar sesión en el AccesPoint se reinicia la sesión a los 5 - 10 segundos como máximo,
esto le pasa a un usuario  en particular en su PC, si inicia sesión en otra PC no se reinicia la sesión y continua navegando con normalidad.

Se realizaron pruebas con diferentes navegadores como Chrome, Edge e Internet Explorer  y siguen con el mismo problema, adicional se reinstalo el Plugin de QlikView, se borraron archivos temporales de los navegadores.

Alguien le a pasado algo similar y que aya encontrado alguna solución.

[Daniele_Purrone · Accepted solution]

Hi @omarnino,

I machine-translated your message:

 

I have the following problem with AccesPoint:

When you log in to AccesPoint, the session restarts at a maximum of 5 - 10 seconds,

This happens to a particular user on his PC, if he logs in to another PC he does not log in again and continues browsing normally.

Tests were carried out with different browsers such as Chrome, Edge and Internet Explorer and continue with the same problem, additionally the QlikView Plugin was reinstalled, temporary files were deleted from the browsers.

Someone has happened to him something similar and that he has already found a solution.

If that's correct, the issue only concerns one user, and only on one PC, both in AJAX and the IE-plugin and in several browsers.
This looks completely like an environmental issue: what makes that PC different than the other ones?
What happens if other users login to the same PC? Are they able to work normally? If they are, then there's a high probability that the Windows profile for that specific user on that specific PC got corrupted. It might be a good a idea to recreate it.
If other users are also affected on that specific PC, and they are not anywhere else, then your IT would need to investigate what makes that PC behave so.