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Not applicable

Bad Username and password is the most likely cause of this problem

We have a QlikView server/publisher combination version 8.5. On this server we have (at the moment ) 145 dataclouds, with the same amount of ReloadTasks defined. These Reload Tasks are divided over parallel 12 Jobs. (The server is equipped with two quad-core processors and 64GB RAM.

When executing the jobs, several tasks (randomly, but about 8%) give the following error in the log:

1707961 2009-09-29 01:23:43 Normal Information Waiting for task to be started: NotExecuted
1707964 2009-09-29 01:23:43 Normal Information Starting task "RT - MyDataCloud" (f6b72e9f-95bb-4d99-b0f2-b13d560dea57)
1707965 2009-09-29 01:23:43 Normal Information Preparing "D:\QVSDocuments\MyDataCloud.qvw" for reload.
1707966 2009-09-29 01:23:43 Normal Information Checking write permissions on "D:\QVSDocuments\MyDataCloud.qvw"
1707967 2009-09-29 01:23:43 Normal Information Opening "D:\QVSDocuments\MyDataCloud.qvw"
1708237 2009-09-29 01:24:50 Normal Information Allocating new QlikView Engine. Current usagecount=8 of 14
1708238 2009-09-29 01:24:50 Normal Information An instance of the QlikView Engine is being created
1708260 2009-09-29 01:24:51 Normal Information The QlikView Engine was started successfully. Version=8.50.6207.5 ProcessID=10360
1708261 2009-09-29 01:24:51 Normal Information Allocated QlikView Engine successfully. Current usagecount=8 of 14, Ticket=64
1708273 2009-09-29 01:24:51 Normal Information Loading document "D:\QVSDocuments\MyDataCloud.qvw" (0.96 Mb)
1708288 2009-09-29 01:24:51 Normal Error The document failed to open. Bad Username and password is the most likely cause of this problem.
1708302 2009-09-29 01:24:51 Normal Information Closed the QlikView Engine successfully. ProcessID=10360
1708320 2009-09-29 01:24:51 Normal Information Performance data (Load): Initializing load (0), Checking read (0), Creating QlikView Engine (0), Checking Size (78), Load (S&A) (94), Load Completed (109)
1708322 2009-09-29 01:24:52 Normal Information Performance data (Checkout): Initializing Checkout (0), Loading document (68141), Load completed (68969), Document not found (68969)
1708324 2009-09-29 01:24:52 Normal Information Performance data (Checkin): Initializing (0), Finished (0)
1708325 2009-09-29 01:24:52 Normal Error Reload failed because the document could not be opened successfully. DocumentState=DocumentNotFound
1708326 2009-09-29 01:24:52 Normal Information Checkin
1708327 2009-09-29 01:24:52 Normal Information Performance data (Checkin): Initializing (0), Finished (0)
1708328 2009-09-29 01:24:52 Normal Error The task "RT - MyDataCloud" failed. Cause=Errorcount=1

However the next day (without making changes) this same datacloud gets reloaded. Does some know how this issue can be resolved.

2 Replies
isaiah82
Creator III
Creator III

Hi kees - did you ever find a solution to this problem? I'm having similar issues with 8.2; I only see a few times a month with the

"Reload failed because the document could not be opened successfully. DocumentState=DocumentNotFound " message. Same thing in that subsequent reloads for the same document succeed.

Any help is much appreciate 😃 -Isaiah

Not applicable
Author

I've reduced the number of simultaneous reloads to 10 and by now I hardly have this problem anymore.