Buy extended support QV12.10

[Faizoel]

Hi,

I'm wondering if Qlik accommodates buying extended support for versions of QlikView (and also NPrinting Qlik Sense btw).

Reason for asking is that a client is on version 12.10 and support will end on 30-nov-2019. This customer will not be able to upgrade in time.

Also asked the question via the proper channels, but I guess that will take some time and customer would like to know as soon as possible.

[Chip_Matejowsky]

Hi @Faizoel,

If you haven't already done so, reach out to Qlik Customer Support. If they cannot answer your question, they can get you in touch with the account manager, who ultimately can.

[Faizoel]

I had already done that... We got an answer: it is possible, but with limitations. If anyone ever has the same question, reach out to your partner/account manager. This really depends on the version for which you want support to be extended.