Can quarantine period to re-assign license in QlikView be bypassed?

[agigliotti]

Hello,
Our customer needs to change some windows accounts on Active Directory side.
How they can manage the 7 days of quarantine period?

Is there a quick way to "bypass" it ?

Please let me know.
Thanks in advance for your time.

Best Regards

[Chip_Matejowsky · Accepted solution]

Hi @agigliotti,

There isn't a way to bypass the 7 day quarantine period when a Named User or Doc CAL is unassigned.

Best Regards

[rwunderlich]

I recommend you open a support ticket and discuss your scenario with the support team. 

-Rob

[Albert_Candelario · Accepted solution]

Hello @agigliotti ,

It would be also interesting to know if you use a Signed License key with Analyzer and Professional users or the old license model with serial and control number.

In case of using the Signed License Key (SLK), the quarantine will not apply. For reference - Professional / Analyzer access allocations: No Qua... - Qlik Community - 1786427

Cheers,

[agigliotti]

Hi @Albert_Candelario ,
Unfortunately they have serial and control number.
How can they migrate to the new license model?

Best Regards

[Albert_Candelario]

Hello @agigliotti,

I would strongly recommend to contact your Account Manager for such topic, if you are unsure who your account manager is, please raise a case with our Customer support team.

As well as reviewing the documentation Configure Professional and Analyzer access in QlikView Server ‒ QlikView

to ensure your version works fine with SLK as well as having a backup and rollback plan if you do not have a test environment and any unexpected issue might arise if you did not had the chance to test it in a pre-productive environment.

Cheers!