Could not connect to Qlikview Command Center Service

[#1]

Hi Guys,

I know that there are threads but nothing helps me.

I have this Problem suddenly. I did not Upgrade Qlikview and actually before few days gave the Publisher License Key. After that until today everything worked well. Today suddenly I see this on the QEMC. Any Ideas how to solve it?

Thanks

Sravan

[pover]

Sravan,

Test the address http://kfgqliapp1t:4710/qtcc.asmx in a browser. It should give you an error about not resolving the DNS name, authorization required or page not found. If the error is about resolving DNS name test http://localhost:4710/qtcc.asmx or use the IP to see if it works. You will know it works when it sends a Hello World message with the current date and time. If it does work with localhost or the IP go to System and change the location of your Command Center to localhost instead on the computer name. (Sorry, I have version 10 in my laptop and I can't tell you exactly where the configuration is in version 9).

Regards.

[#3]

Hello Karl,

Thankyou for your Response.With Local host it works and gives Hello World with the current Date and Time. where can I change the location of the Command Center to localhost??

In QEMC, I dont see any services or settings. That is my problem.

I hope anyone can answer the Question.

Thanks

Sravan

[pover]

Without the Command Center up and running you can't see the other services, but you can change the address of the Commend Center itself. Go to System->Setup->Command Center and click on the General tab. You can then change the address to localhost and don't forget to hit the apply button. (Sorry about the image quality. I copied it from the version 9 SR7 QVS Reference Manual page 136)

Regards.

[#5 · Accepted solution]

Hi Karl,

As I cannot see anythjing in Setup I could not do what you suggested, The only method is to change in QMC. For anyone who have such problem in future will be helpful.

Thanks

Sravan

[nadkalyan]

If anyone still having this issue - Here is one more thing you can try which worked for us- Add the Qlikview Service User to QlikView Administrator group and try restarting all QV services.

Thanks

[#7]

Also resolved issue by adding user to Qlikview Administrators/Administrators and restarting