Custom groups not working

[#1]

Hello

I have set up custom directory service provider to allow us to create custom users and groups.

I have also redirected the login page so that the user can authenticate against the custom catalog.

PROBLEM: The groups that I have created and assigned in the authorization tab of a document are not being respected.

1. SCENARIO: Create a custom user "Fred" .
2. Create a custom group "Group1".
3. Assign Fred to group "Group1".
4. Authorize user "Fred" for document xxx.qvw.
5. Login to access point as Fred using custom login page
6. I can see document xxx.qvw
7. Logout of accesspoint
8. Authorize only group "Group1" for document xxx.qvw
9. Login to accesspoint
10. No documents displayed

Expected behaviour: By only assigning the group 'Group1" as authorized for document xxx.qvw, and having Fred as a member if this group, I expect to have that document displayed in access point.

Any help here will be much appreciated.

Thanks

Francois

[#2]

Franc,

We are also facing same issue with Qlikview 10. Have you heard anything from QlikTech regarding this? is it a bug?

Thanks

Robins.

[#3]

HI Robins

Unfortunately I have heard nothing of any value yet. The local partners here have replied by saying that they cannot replicate it on their own environments. As far as I know, an official ticket has been logged with Qlikview, but it has been weeks now and no reply. I am going to escalate this , as we are paying maintenance across 3 global datacentres and the support is quite poor.

We have a Qlikview conference here in South Africa on Tuesday next week, and I have managed to secure 2 hours of one of their engineers to discuss some other issues, so will try to get an answer on this too. Will keep this thread alive.

Francois

[#4]

Hi Franc,

did you get a chance to discuss this with QlikTech? Are they going to fix this issue in SR1?

We are facing same problem with configurable ODBC DSP also. Going to log a case with them.

Robins.

[amien]

any solution found? i have the same problem. Using customer users.

when i add a group to the document, the user sees the QVW in AP but cant open it (access denied).

When i add the user to the document, use user can both see and open the QVW.

Running on 10SR1 .. and for some reason .. i have also on another machine 10IR running.. and there its working

[#6]

We have tested in SR1, but group resolution is still not working.

It was not working for us even in QV 10 IR too.

[amien]

i have a support question running for this at this moment. DMS with non IIS worked fine at 10IR (both user and group) but not for a IIS solution.

in the bugfixes from 10SR1 its mentioned that IIS7 en DMS users should work now (and it does) . .but not for custom groups.

[TK_]

I'm running 10, SR1 at our customer now and custom groups works perfect with regards to authorization to a document on the accesspoint.

However, it does not seem to work together with section access. 😞

regards

Terje

[#9]

How did you set up your custom groups?  I have a situation where I have multiple databases for different clients but have overlapping groups.  Does the group information need to be a number?

jg