Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
Team,
One of the client is facing an issue where in 2 weeks ago they have manually assigned some Document CALS .
But these are getting deleted automatically and they again have to reassigned.
Can this assigned Document CAL really are getting deleted? Is it possible?
Can you please suggest/advice on this what amay be the cause and what can be done to get all the reassignment again?
Thanks in advance.
Dear Britt,
Thanks.
Currently they are on 11.20 SR7 .
In order to upgrade to SR12 DO I need to uninstall everything related to previous version and thendo the fresh installation again?
Or can I simple run the exe and it will automatically do the needful.
Do I need to take back up of any folders/QMC settings etc?
Hi,
No, installation package will take care of everything. Not knowing how your system is setup, if you have QlikView services installed and disable on a box, the upgrade will enable these services. So, make sure you disable them again.
Bill
Dear Britt,
We are upgrading to QIKVIEW QV11 SR12 from SR7 on coming Sunday on Client environment.
What I wanted to know is that after upgrade to SR12 DO we still need any additional patch after upgrading to QVSR12?
Or just upgrading to QV12 will work.
DO I nned to contact QV support to install the patch post SR12 right??
Please advice
Hi,
You will need patch 12907 to fix the CAL issue. However, I would ask for patch 12928 which covers that and several other issues.
You will have to go through support to get the patch links.
Bill
Dear Britt,
Thanks for your advise.
There are latest QV 11.20 SR13 has been released and also QV12 and are available for download.
Would you recommend to use SR13 in this case as this is the latest if this release has resolved the CAL issue?
OR should we go ahead with SR12 with the additional path you advised?
Hi Avinash,
I would move to SR13 at this time.
Bill
Dear Britt,
Do we still need the patch ( patch 12907 to fix the CAL issue. or 12928 which CAL ISSUE AND that and several other issues.) EVEN AFTER UPGRAADING TO SR13.
OR installing QV SR13 will solve all the issue.
Hi,
Here you are somethings examples or solutions to this.
Description |
The number of Document CALs assigned does not match the number believed to be assigned. In other words if the user looks at each document and counts the number of Document CALS assigned to each, this number does not match what QlikView is showing in the Management Console. For example: |
Resolution |
There are 3 ways to resolve this problem, Based on the CALs quantity, you can apply the best possible solution:
Note: This resolution can be applied where the assigned CALs are HIGH in number. Resolution 2:
Note:This resolution can be applied where the assigned CALs are in LOW in number. Clear the license information and reapply again I hope it help you! |
Hi,
If you look at the User Documents and QVW that was delete that had Document Cals will be in all Caps. See the below
Bill
When you delete those files, the licences stay reserved to the document that was deleted. Before you delete de files you have to delete all licences that you are using in the file.