Error when applying license: License is not valid in the current environment, (missing feature: qv_nodes)

[Colin-Albert]

I am trying to apply a signed licence to a QlikView server running  12.60.20200.0

I have a signed licence but when I apply the licence I get the error below

"Error when applying license: License is not valid in the current environment, (missing feature: qv_nodes) "

[Ray_Strother]

Hello ,

1. Does you license contain the QV_Nodes attribute?

2. Is this new setup or existing and switching to the new license model?

3. If no for the QV_Nodes attribute , your account manager can get this resolved? 

4. We can have a case open to the get the attributes adjusted. 

[Albert_Candelario · Accepted solution]

Hello @Colin-Albert ,

Thanks for posting.

I would suggest our Customer Experience team has a quick look at your license attributes to ensure is OK.

The best way to contact support(us) directly is to chat with us via the blue help bubble at the bottom right corner of every Support Page on Qlik Community. 

This chat can walk you through solutions, connect you to a live agent, or even help create a case.

Cheers,

Albert