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Rehan
Creator III
Creator III
‎2021-01-03 06:04 PM

Failed to Open Document on Access Point but opens in QV Desktop

We have upgraded to  QV April 2020 Release SR2 from Nov 2018 Release.  We are facing a really weired issue with one of our apps with section access. All  the other apps with section access are working fine. The issue is that  wehn we try to open the app from access point  we get an error "Failed to Open Document. You don't have access to this document". (See attached) , but it opens fine  with the desired row reduction on QV desktop. 

Can anyone help.

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Bill_Britt
Former Employee
Former Employee
‎2021-02-12 09:22 AM

Hi,

This is a hard one to give a solution without looking at your system and setup. Does the user have the right licenses to be able to open this document. Are you using document CALs?

If you are still having issues, contact Qlik Support

 

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
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