Help with server Error

[Anonymous]

Hi,

I need help with the following error:

CAL usage: Access denied! The server is currently out of SESSION and USAGE CALs

What does it mean? The server display this dialog box and I'm not able to access document. I have 130 calls and only 40 active users.

Thank you for your help.

Best regards,

Matteo

[bnichol]

The 130 cals you mentioned... Are they Session, Named or Document cals?

Which version of QVS are you using... 9 or 10?

Version 9 uses Session Cals on a User/Machine/Document basis, where version 10 uses a User/Machine basis.

From the QEMC > Status > QVS Statistics > Performance tab, what are the numbers for DocSessions and Users?

The DocSessions is the number you should be concerned about.  Session Cals have a minimum timeout of 15 minutes, so users may be poping in and out of documents, causing the Cal usage to exceed you allocation.

B

[leonardo_raed]

Hi,

Did you try with "Allow dynamic CAL assignment" in QEMC?

By

[Anonymous]

Hi,

In my license I have 130 usage calls and 5 session call.

What is the difference between them?

I use QVS 10.

I have 2 docSessions open now and the system work well.

What limititations introduce the number of 5 session call licecens? and the 130 usage calls?

Thank you for your help.

Matteo

[bnichol · Accepted solution]

Here's a thread that describes the differences...

http://community.qlik.com/message/32087

If you have 40 users on at one time, your usage cals will probably expire quickly.  I'm not sure where you can track them.

B