How Do I Force a Refresh of the QEMC Documents List?

[#1]

I've added a new file to a mounted folder, however it does not appear in QEMC under Documents | User Documents.  How do I force QEMC to refresh its file list?  I've tried every kind of browser refresh I can think of, up to using a different browser.  I've restarted the QlikView service, management service, and web service.  I've unmounted and re-mounted the folder (so now I need to recreate the reload schedule for two dozen files, sigh).

What am I missing?

[bnichol]

Does the user id that is running the QlikView services have permission for the document file that you just added?

If not, it should just be a matter of granting read permission.

Good luck,

B

[#3]

Yes, the new file was created with a save-as, and it has the same permissions as all the existing files.

[bnichol]

If you copy one of the sample documents to the same folder, does it appear?

[#5]

Mysteries never cease.  I deleted and recreated the file, and it showed up with a simple browser refresh.  Shrug, headshake, eyeroll, or headdesk as you like.  Sorry to have wasted your time, bnichol; thank you for trying to help!