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Kwame
Contributor III
Contributor III

Notification emails does not get sent on failed email

Why are emails not sent to notify us of unsuccessful scheduled reloads on QV small business (version 11.20)?

However, test emails are received.

Labels (3)
1 Solution

Accepted Solutions
Chip_Matejowsky
Support
Support

Hi @Kwame,

Have you checked task log? There should be a warning entry stating that email notification failed to send. Please refer to Qlik Support article QlikView Test mails can be sent successfully but task mails cannot, what to check for further troubleshooting steps.

Please note that QlikView v11.20 reached end of life many years ago and is no longer supported. Strongly suggest that you upgrade to a supported version of QlikView  (12.70 or 12.80), or migrate to Qlik Sense Cloud.

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!

View solution in original post

2 Replies
Anil_Babu_Samineni

Make sure, If SMTP/Mail gateway is allowed from your orginization to be sent!

Best Anil, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful
Chip_Matejowsky
Support
Support

Hi @Kwame,

Have you checked task log? There should be a warning entry stating that email notification failed to send. Please refer to Qlik Support article QlikView Test mails can be sent successfully but task mails cannot, what to check for further troubleshooting steps.

Please note that QlikView v11.20 reached end of life many years ago and is no longer supported. Strongly suggest that you upgrade to a supported version of QlikView  (12.70 or 12.80), or migrate to Qlik Sense Cloud.

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!