QMC tasks are not visible

[#1]

Hi All,

Recently license on the QlikView server got expired, due to which the tasks in the QMC are not visible.

After which I applied the new license key (taken from other server which was not in used).

While doing this, I was able to successfully apply the license key,but still the issue is not resolved. Its still showing as "Lef is invalid" or "Lef has expired" in the STATUS ->SERVICES tab of QMC.

Please find the attached snapshot.

Can anyone help me in resolving this issue?

Thanks in advance!

Regards,

Nawaz

[Chip_Matejowsky · Accepted solution]

can you post the PRODUCTLEVEL line of the LEF?

Try the following:

1. Back up the Lef.txt file in %ProgramData%\QlikTech and the Settings.ini file in %ProgramData%\QlikTech\QlikViewServer
2. Stop QVS and QMS services in Windows Services applet
3. Move or delete the Lef.txt file i%ProgramData%\QlikTech
4. Edit the Settings.ini file in %ProgramData%\QlikTech\QlikViewServer, removing everything below the ["Authentication]" section
5. Restart the QVS and QMS services
6. Re-apply the QlikView Server license in QMC > System > Licenses > QlikView Server > QlikView Server License

[#3]

Hi Chip,

This is the product level line:

PRODUCTLEVEL;10;;2017-08-30

Regards,

Nawaz

[Chip_Matejowsky]

Hi Nawaz,

Did you see the steps I previously listed?

Try the following:

1. Back up the Lef.txt file in %ProgramData%\QlikTech and the Settings.ini file in %ProgramData%\QlikTech\QlikViewServer
2. Stop QVS and QMS services in Windows Services applet
3. Move or delete the Lef.txt file i%ProgramData%\QlikTech
4. Edit the Settings.ini file in %ProgramData%\QlikTech\QlikViewServer, removing everything below the ["Authentication]" section
5. Restart the QVS and QMS services
6. Re-apply the QlikView Server license in QMC > System > Licenses > QlikView Server > QlikView Server License

- Chip

[LanBiteam]

Hello Chip, 

We have met the same problem.

Our production server license was expired, we have now a test license for temporary usage. 

In QMS, it shows also: LEF is invalid after the applying of test license.

We can work on QV in the server, but we cannot manage our user-cals, nor access the access point.

I have tried the list you wrote, but it is still the same problem afterward.

kindly please help if there are other reasons or solutions?

Thanks!

[martinpohl]

there are differences between support date (product level - date) and test license (time limit date).

After a test license you can't work with the license, with an old support date you can work but you can't update

Regards

[LanBiteam]

Hello Martin,

thank you! Does it mean I need a production server license to solve the problem?

Lan