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Hi folks,
I have a server on which I now have installed QV10 SR4 Server. I first removed the old QV10 server that ran there.
I have made sure to install the new IEPlugin.
Now when I open any document on the server in IE8 and IE9 using the IEPlugin, then open another tab, then going back to the first tab and closing that one down. There is a pop-up fired telling me "Internet Explorer has stopped working" "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I found that bug in the release notes of SR2 - its stated that it is solved....
I tried on 4 different computers and they all report the same error.
The server log shows nothing.
The client side windows event log shows one error and one information event as pasted below
Anyone got any suggestion?
This erroneous behaviour is now stopping this customer to upgrade its 300 users to QV10.
/Andy
**************
Error:
Faulting application name: iexplore.exe, version: 8.0.7600.16930, time stamp: 0x4eeae23b
Faulting module name: QlikOcx.ocx_unloaded, version: 0.0.0.0, time stamp: 0x4f01dbca
Exception code: 0xc0000005
Fault offset: 0x6472b4f0
Faulting process id: 0x15d8
Faulting application start time: 0x01ccf00a0a4bf0a6
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: QlikOcx.ocx
Report Id: 59cd5ce6-5bfd-11e1-ba4a-a4badbfea688
Details:
iexplore.exe |
8.0.7600.16930 |
4eeae23b |
QlikOcx.ocx_unloaded |
0.0.0.0 |
4f01dbca |
c0000005 |
6472b4f0 |
15d8 |
**************
and
****************************
Information:
Fault bucket 2788868833, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: iexplore.exe
P2: 8.0.7600.16930
P3: 4eeae23b
P4: QlikOcx.ocx_unloaded
P5: 0.0.0.0
P6: 4f01dbca
P7: 6472b4f0
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\aka\AppData\Local\Temp\WERC207.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\aka\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_71b0feaa278f11ed28f4b737a70205b5410797c_06cbde2f
Analysis symbol:
Rechecking for solution: 0
Report Id: 59cd5ce6-5bfd-11e1-ba4a-a4badbfea688
Report Status: 0
Details:
2788868833 |
5 |
BEX |
Not available |
0 |
iexplore.exe |
8.0.7600.16930 |
4eeae23b |
QlikOcx.ocx_unloaded |
0.0.0.0 |
4f01dbca |
6472b4f0 |
c0000005 |
00000008 |
C:\Users\aka\AppData\Local\Temp\WERC207.tmp.WERInternalMetadata.xml |
C:\Users\aka\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_71b0feaa278f11ed28f4b737a70205b5410797c_06cbde2f |
0 |
59cd5ce6-5bfd-11e1-ba4a-a4badbfea688 |
0 |
Here’s the response from QlikTech (2/20/2012):
Bug ID is 44771.
Your recent support case as described below has now been confirmed by our Issue Analysis team as a bug, ID 44771.
Due to uncertainties regarding potential related problems and program priorities we cannot guarantee a fix date at this time.
Hopefully, they will have a fix for this soon!
Thanks,
Dan