Qlikview installation after Browser update

[felcar2013]

hi

I had qlikview installed, but i got an update of the IE8 browser. The sign in window does not appear anymore. I imagine i need to reinstall QV. How can i do that?

thanks for the help

felipe

[Bill_Britt · Accepted solution]

Can you explain what you are trying to do? QlikView doesn't have anything to do with the Sign in window. That is a function of Windows and the Webserver.

Bill

[felcar2013]

thanks Bill,

A QV client got an update of its browser to IE8 and it cannot access its QV documents anymore. What shall be done here? Do i need to reinstall qlikview on the desktop computer again?

Felipe

[Bill_Britt]

Are you trying to open a document with the desktop client of throught the AccessPoint and IE plugin?

Bill

[felcar2013]

through the access point and ie plugin

[Bill_Britt]

Can you post a screen shot of the error?

Bill

[felcar2013]

thanks Bill

it seems it was an IT error in our customer company.

Felipe

i close the case.