Qlikview print PDF with error

[lucasx15]

Hello everybody. Here I use version 11.20 of Qlikview Server within the Intranet on a Windows Server 2012. For approximately two months, I can no longer generatebrowser reports. It returns the "Timeout has been exceeded". I have already reinstalled the qlikview server and the other software and the error still persists.
I even added the action to generate the pdf in the 'QVManagementService.exe.config' file and it still didn't work.

[Chip_Matejowsky · Accepted solution]

Hi @lucasx15,

Are you receiving this error immediately upon when printing the report, or any QVW file that you print reports? Or is the error returned after some time?

If error is returned instantly, ensure the following:

• On the server running QlikView Server Service (QVS) verify that PDF Xchange printer is installed and the default printer 
• Ensure that the Print Spooler service is running in Windows Services

Have a look at the Qlik Knowledgebase article Install or Reinstall PDF-Xchange Printer on QlikView Server

If error is returned after some time, refer to article Ajax print PDF with error Timeout has been exceeded.

Best Regards

[Bill_Britt]

HI Lucasx15,

Have you found a solution for your issue?

[lucasx15]

Hi Bill! 

I tried these days to use the recommendations above. However, it still returns the error message. We even re-installed the Qlikview server on our Windows Server, and the error still
persists. The strangest thing is that in the Desktop version I can generate the printable pdf normally.