Service Accounts password changes

[vindhya_giri]

Hello ,

I want to know the process of changing the service accounts passwords and validate if everything works fine. Can you please advise on what places to change the passwords and what all areas to validate?

Service account passwords changes for:

QlikViewIIS - where can I find this service on server

QlikViewSettingsService

QlikViewServer

QlikViewManagementService

QlikViewDistributionService

QlikViewDirectoryServiceConnector

Thanks

Regards

Vindhya

[vindhya_giri]

rwunderlich‌ can you please provide your inputs on this?

Thanks

Regards

Vindhya

[krishnacbe]

Hi,

You get all the services here Start -> Run -> Services.msc.

Qlikview IIS you need to change only for Application Pool Qlikview

[vindhya_giri]

Thank you for the reply !

I do not see an option to change password for the QlikView IIS in the application pool. Can you please advise?

Also, are there any steps needed for SSO and Windows AD Authentication for the service account password change?

[krishnacbe]

Hi,

Please follow below Steps

1. On the Application Pools page, select the application pool for which you want to specify an identity, and then click Advanced Settings in the Actions pane.
2. For the Identity property, click the ... button to open the Application Pool Identity dialog box.
3. Select the Custom account option and click Set to open the Set Credentials dialog box. Then type the custom account name in the User name text box, type a password in the Password text box, retype the password in the Confirm password text box, and then click OK.Click OK to dismiss the Application Pool Identity dialog box.

[vindhya_giri]

Got it. Thank you!

Just changing the service account passwords for each service and changing the QlikView IIS application pool would suffice or do we have any additional steps/changes for SSO and Windows AD authentication?

[krishnacbe]

I hope this should be fine.

Based on my knowledge SSO should work automatically. Where Windows AD Authentication you are using?

[vindhya_giri]

I did not get your question Krishnapriya

[krishnacbe]

Windows AD Authentication and SSO should pick automatically as per my knowledge. Did you see any where explicitly defined User name and Password for Windows AD

[vindhya_giri]

No, I did not see it defined anywhere.

Thanks for you help today. Will mark the answer as correct once we implement the process.