Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
Hi,
We face the issue, that any session expires after 10 minutes.
In Sessions.log the exit reason is "Session expired after idle time".
I read some articles in the community here, but the recommendations there are not working. E.g. the setting for the QlikView Server QSS in Documents for the document timeout is 480 mins, in Performance for maximum inactive session time is 1800 seconds.
Other timeout settings are either default - which usually is much higher than 10 mins - or increased to at least 30 mins.
We are running QlikView May 2021 SR2, without IIS, on a Windows 2019 server.
Does anyone have an idea where else to look?
Thanks in advance,
Walter
Hi @buhler,
Suggest that you start with the Qlik Support article Timeout Values Related to QlikView Deployment and focus on the entries for QVS and QVWS. Another issue may be if you have a network load balancer in play in the environment. If so, be sure that session persistence, or "sticky sessions", is enabled on the NLB.
Best Regards
Do you have a network load balancer (NLB) in your QVS environment?
Best Regards
Does the issue happen with specific QVWs or all QVWs?
Does the issue happen with specific users or all users?
Is the issue reproducible on demand or intermittent?
Do you have a case open with Qlik Support about this issue?
Hi,
currently i'm using below configuration and session should expires after 30 min (1800 sec) if the user is an ideal state.
So it seems there's likely something within this particular QVW that's causing the session cookie to end.
Best Regards