We configured the active directory and assigned a user, but when the user is using their domain user and password, it is not able to access the dashboard - there is no error appearing
Client is saying to provide them with a specific user right. so my ques is does Qlik use any specific user right to access the dashboard from the access point.?
"...it is not able to access the dashboard..." can mean various things. Is your user
QlikView assigns rights depending on your licenses (Publisher or not, Enterprise Edition or SBE) and the configuration in QMC. Maybe you can shed a little light on your current QlikView architecture?
But I don't think you are asking the right question. A QlikView Server is just another Windows machine, so every login into the QlikView Server is handled by Active Directory.
But that doesn't automatically give you access to any and all documents.