hasn't been responding for 1800 seconds

[#1]

Hello

Problem:

Warning The QlikView Engine working with document "document.qvw" is not responding.

Warning The QlikView Engine working with document "document.qvw" hasn't been responding for 1800 seconds. It will be killed.

QV version

9.0.7320.7

OS

Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.0.6002 Service Pack 2).NET Version2.0.50727.4200Physical Memory131068MbAvailable Memory71487Mb

Setup is made:

C:\ProgramData\QlikTech\Publisher\CommandCenter\QVPR\DistributionService.xml:

< xs:attribute name =" MaxSecondsAtZeroCPU " type =" xs:int " msdata:DefaultValue =" 2400 " use =" required " />

C:\ProgramData\QlikTech\Publisher\CommandCenter\Workorders\355c7806-fb23-4741-9aef-212cb5345fff.xml

< QVBConfig MaxSimultaneousQVBs =" 20 " MaxSimultaneousReaderQVBs =" 4 " MaxSecondsAtZeroCPU =" 2400 " CPUAffinity =" 11111111 " CPUPriority =" Low " />

C:\ProgramData\QlikTech\Publisher\Qlikview Distribution Service\1\Workorder.xml:

< QVBConfig MaxSimultaneousQVBs =" 20 " MaxSimultaneousReaderQVBs =" 4 " MaxSecondsAtZeroCPU =" 2400 " CPUAffinity =" 11111111 " CPUPriority =" Low " />

C:\ProgramData\QlikTech\Publisher\Qlikview Distribution Service\Workorder.xml:

< QVBConfig MaxSimultaneousQVBs =" 20 " MaxSimultaneousReaderQVBs =" 4 " MaxSecondsAtZeroCPU =" 2400 " CPUAffinity =" 11111111 " CPUPriority =" Low " />

Why is reporting about 1800 if in all places(my opinion) is 2400 ?

Thank's

[#2]

You should look at the Advanced settings on the Execution service. You will find 1800 seconds set for QVB.exe

[#3]

Are we speaking about: QEMC ->SYSTEM -> SETUP ->DISTRIBUTION SERVICES ->QDS@SERVER -> ADVANCED -> Max seconds at zero CPU usage: 2400 ?

This setting is 2400

[Anonymous]

I have the same problem with version 8.5
in this case as I fix it?

[#5]

I got recomendation use reload functionality of QVS (Reload not using script)