log in failed!!

[ali_hijazi]

Dear

I got users whom I gave from the QMC document CALs for a document

now these users are not able to log in the QlikView Access Point

what could be the problem?

Knowing that other users are in the QlikView Administrators group because they need to work on the QMC and they are able to log in to the Access Point

Please advise

[gainkarthi]

Did you look at the event logs? Are there any errors?

[ali_hijazi]

No errors in the event log

[gainkarthi]

what is the response while accessing the access point?

[ali_hijazi]

nothing the page just posts back

[ali_hijazi]

check attached video

[gainkarthi]

Please specify the domain name before giving username.

[#8]

Ali, did you find a solution?

Asking, because I've the same problem here.

[#9]

In the attached video you can see that Ali is providing the user name as "meacorp\hages"

[#10]

Hi Ali,

Is your QlikView host member of the domain "meacorp"?

If not, windows on the QlikView computer cannot authenticate the user "meacorp\hages". You would get an empty log-in page posted back then, just as we see in your video.

Regards,

Robert