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kumarbala
Partner - Creator
Partner - Creator

long running tasks

what is the exact reason for long running tasks? how do we find the exact solution why tasks are running very long.

?

1 Solution

Accepted Solutions
Chip_Matejowsky
Support
Support

Hi @kumarbala,

To troubleshoot QDS reload/distribution tasks you'll want to start by reviewing the task log of the task.  By default, the task logs are stored in %ProgramData%\QlikTech\DistributionService\1\Log\DateOfTask\NameOfTask (if you have a clustered QDS Publisher, there will be a 1, 2, etc. directories depending upon the number of clustered QDSs).  If you have configured the QDS Application Data Folder in a different folder, you can check the location by looking in the QMC > System > Setup > Distribution Services > QDS@ > General tab.

Review and compare a normal task to a long running task and check for disparities.  It could be that a long running task has to wait for an available QVB engine, or some other process. 

Post back if you have further questions

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!

View solution in original post

2 Replies
Or
MVP
MVP

Check the logs, either at the QMC level or (more likely) at the specific QVW level. You may need to manually turn on the logging option in your QVWs.

Chip_Matejowsky
Support
Support

Hi @kumarbala,

To troubleshoot QDS reload/distribution tasks you'll want to start by reviewing the task log of the task.  By default, the task logs are stored in %ProgramData%\QlikTech\DistributionService\1\Log\DateOfTask\NameOfTask (if you have a clustered QDS Publisher, there will be a 1, 2, etc. directories depending upon the number of clustered QDSs).  If you have configured the QDS Application Data Folder in a different folder, you can check the location by looking in the QMC > System > Setup > Distribution Services > QDS@ > General tab.

Review and compare a normal task to a long running task and check for disparities.  It could be that a long running task has to wait for an available QVB engine, or some other process. 

Post back if you have further questions

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!