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Hi There,
I would like to know if QlikView requires any specific right or permission on Windows 2016 operating system. We are facing any issue where the user is NOT able to access the application through Access Point.
Regards
Muiz
Hi Albert,
The users are able to access from the open server but NOT from the access point and we are using NTFS ...
Looking for help because this is production level issue
Hi,
Has this ever worked? Did you provide Windows access to the mounted folder to the users?
See:
Hi Albert,
Thanks for the reply but the issue is that users who are initialized in the Licenses tab cannot log in to the Access point, they can access the page. However they are able to lease licenses. I have looked into the Qlik Logs and they seem to return this error for every user which is initialized in the License tab. In addition the active directory is also working fine because it's searching the user which are available.
warning system : meta service - has access : Empty user has found
I hope you understand that we haven't reached the document level authentication yet for the access point.
Regards
Muiz
Hi,
could you attach a screenshot of what the users are seeing in the access point? Is there shown any No Server message?
As I asked before, has this ever worked?
Thanks!
Hi,
Thanks for the pictures, so I understand the users add the user and password and it becomes blank again. In this case, it could be an issue with the authentication. What kind of authentication are you using?
Did you also check the Windows logs, applications, security and system?
I hope we, the Community, can help to solve your issue 💪
I also though of that but when i am leasing licenses to QlikView Desktop with this user its leasing it. Authentication type is NTFS. After checking the windows logs i found the error for the users stating. I have searched the internet for this particular issue but nothing that i could find. I hope so. Thanks for the continuous help
warning system : meta service - has access : Empty user has found
Hi,
I guess you mean you use for the authorization the NTFS and for the authentication the NTLM, right?
Are you using IIS or QVWS?
Are you seeing in the windows security logs any failure on the login?
Is the error just - warning system : meta service - has access : Empty user has found or is there something else at the end.
Thanks to you for sharing this with us!