Skip to main content
Announcements
Have questions about Qlik Connect? Join us live on April 10th, at 11 AM ET: SIGN UP NOW
cancel
Showing results for 
Search instead for 
Did you mean: 
gmoreau
Partner - Contributor
Partner - Contributor

qlik personnal edition Perte / corruption de la cle

bonjour

de puis peu je ne peux plus ouvrir mes applications (une dizaine)  sur le même ordinateur de leur création .  la clé d'activation semble perdu ou abîmés.

 

comment là restaurer / réparer ?

merci

 

 

 

Labels (2)
1 Solution

Accepted Solutions
PadmaPriya
Support
Support

Hi @gmoreau 

Thanks for your response.

You may need to contact Customer Support for assistance on this, please send mail to below DL with your query:
customersupport@qlik.com

 

Thanks,

Padma Priya

Qlik Support

Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up!

View solution in original post

3 Replies
PadmaPriya
Support
Support

Hi @gmoreau 

Thanks for your response.

You may need to contact Customer Support for assistance on this, please send mail to below DL with your query:
customersupport@qlik.com

 

Thanks,

Padma Priya

Qlik Support

Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up!
Maria_Halley
Support
Support

@gmoreau 

Have this QlikView Desktop always been Personal Edition? In that case you don't have a license. But you should be able to open documents that you have created on your computer. 

Can you share the error you are getting? 

Hare are some more information about Personal edition.

https://community.qlik.com/t5/Official-Support-Articles/QlikView-Personal-Edition-FAQ/ta-p/1711127

If you have had a license before, you need to contact Customer support like @PadmaPriya said. 

sergio0592
Specialist III
Specialist III

Bonjour,

Je ne sais pas si vous avez toujours le problème. C'est un cas assez classique, il faut juste se connecter au serveur de prod afin de récupérer la clé et ainsi ne plus être en Personnel Edition.

-Aller dans Fichier/ouvrir sur serveur

-Taper le chemin suivant qvp://Nom serveur de PROD/

-Sélectionner un des .qvw pour récupérer la clé