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swapping user cals for doc cals

Hi all,

Is it possible to swap user cals for doc cals? For example, if I have 10 user cals, can I swap them for 40 doc cals (as a doc cal is approx. 4x the price of a user cal) ?

I have been advised that doc cals can be upgraded to user cals (the customer pays the difference), but not the other way round.

Has anyone had any experience with this?

Many thanks.

APS

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