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eli_legna
Contributor II
Contributor II

user name Document CAL's

Hi everybody, I have some Document CAL's user, but I need to change the name and password of that, please help me to do that! I can't find the way!

 

Many thanks

1 Solution

Accepted Solutions
Lucas_Gatling
Support
Support

Correct. You cannot change the username/password of users in QMC. You change the username/password in the local directory in the Windows server, outside of the QMC.

If the issue is solved please mark the answer with Accept as Solution.

View solution in original post

10 Replies
Chip_Matejowsky
Support
Support

Hi @eli_legna,

Sorry, but I'm not following your issue.  You need to change name/password of a Document CAL user?  Perhaps you could provide screen captures of the QMC where you want to make this change?

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
Lucas_Gatling
Support
Support

@eli_legna  to piggyback off of Chip, what type of connection are you using to pull in your users? Active Directory? Configurable LDAP? If it's AD you will need to change the username/password for your users in the AD server, not in QlikView.

If the issue is solved please mark the answer with Accept as Solution.
eli_legna
Contributor II
Contributor II
Author

Thanks Chip, Yes, I need to change name/password of a Document CAL user because nobody knows the actual password. The follow is the screen:

 

eli_legna_0-1619811415596.png

 

eli_legna
Contributor II
Contributor II
Author

adn how can I see that? 

Lucas_Gatling
Support
Support

You need to look at the Directory Service Connector here:

QMC screenshot.png

If the issue is solved please mark the answer with Accept as Solution.
eli_legna
Contributor II
Contributor II
Author

I have this in ActiveDirectory:

eli_legna_1-1619812050578.png

 

And this in Local Directory:

 

eli_legna_2-1619812108119.png

 

 

Lucas_Gatling
Support
Support

@eli_legna  So you need to change the username/password on the local directory on the server itself.

If the issue is solved please mark the answer with Accept as Solution.
eli_legna
Contributor II
Contributor II
Author

are you meaning not in the QMC?

Lucas_Gatling
Support
Support

Correct. You cannot change the username/password of users in QMC. You change the username/password in the local directory in the Windows server, outside of the QMC.

If the issue is solved please mark the answer with Accept as Solution.