Automatic crash dump in QlikView 11.20 SR13

[Anonymous]

Hello! According to an article "Enabling automatic crash dump in QlikView 11.20 SR13"  I can set up an automatic process dump for QVS. I added a parameter "MinidumpOnServiceRestart=1" in the Settings.ini, restarted by forcibly QVS process by tasskill program, but there was not a dump. Under what circumstances will dump of the process? Thank you!

[awhitfield]

Hi Vlad,

can you supply a link to the document quoted in your thread?

Andy

[Anonymous]

I'm not sure that this is a direct link to the document, but I found it on at https://qliksupport.force.com/QS_CaseWizardKnowledgeArticle?articleId=kA5D00000004IRP&caseId=500D000...

[bnichol · Accepted solution]

Hi,

We also added this setting and found that it doesn't create the dump file when the service fails.

Did you ever get the setting to provide a dump file?

Does the 'C:\ProgramData\QlikTech\QlikViewServer\CrashDumps\' folder need to be manually created?

Thanks,

B

[Anonymous]

Hi,

Unfortunately, I did not specify the conditions under which the dump is created, but in the end I have it still created. I will try to contact the support QV, maybe there will give me the answer to this question. I'll let you know if something will be known on the subject

[Anonymous]

The response from tech support:

The dump file is a file with dmp extension that contains the memory at the time the server crashes and it can be opened with visual studio.

This file is generated when the service crashes ; you can produce crash dumps when the Engine.exe crashes on its own (typically under load in our small VMs). Killing a process isn't strictly speaking a crash. The process needs to crash on its own to produce a dump.

The file will be located in a Qlik's subfolder that will be automatically created ; you cannot change the location.

[as_qv_support_techm]

can we delete .dmp file created under C:\ProgramData\QlikTech\QlikViewServer\CrashDumps