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I have a ticket system, where there are various status for the tickets. Im trying to create a table that counts the number of times a status occur within each month.
Specifically Im attempting to create a table that gives me a count of Closed, New, and Open tickets for each YEARMONTH. How do I accomplish that?
The status options
I have a column for each Ticket_ID, which is called CLOSED_YEARMONTH, and OPEN_YEARMONTH, which I expect is to be used.
Thank you for your time and effort.
Best regards,
Philip Hoyos
Can you post an example? Please read this document:
I realized that my question was not quite specific, and I tried to delete this one and create a new that is more specific. Though I cannot delete this one - so here is the link to the sample data - and more to the point question.