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richnorris
Creator II
Creator II

Can't add a folder in QlikView server?

I go to add a folder location, but as soon as I click on apply it dissapears? I've tried using the UNC path and definately have permissions, any ideas why else this might occur?

9 Replies
Not applicable

Which version are you using?

Best regards

Stefan

richnorris
Creator II
Creator II
Author

8.50.6310.5. For the time being upgrading is not a plausible solution though.

richnorris
Creator II
Creator II
Author

And actually, the same thing happens if I go to edit or remove any existing connections, as soon as I click apply it switches back to how it was before I made the changes? Does Qlikview store this info in a file that I could manually edit somewhere?

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi there,

I don't presently have an 8.5 server to try this on, but I know that on version 9 there are places where if you don't hit return after entering your changes they are sometimes lost when you click apply. This may be worth a try?

Cheers,
Steve

richnorris
Creator II
Creator II
Author

Thanks Steve, but actually in this case return doesn't actually do anything, even confirm, you have to click on the ok button to continue. I find it especially strange because I have the same problem on three separate installs, and as I say it is for editing the folders in any way, I can't even successfully remove a mounted folder? I tried stoping the server and adding it, and in this case after I click apply the folder stays there, but then when I start the server again it is gone.

biester
Specialist
Specialist

Is the folder you want to add a network share? You might have problems with THAT.

Rgds,
Joachim

richnorris
Creator II
Creator II
Author

No, just a local folder. I seem to recall we had this problem in the past and it was some small Qlikview idiosyncracy causing the issue, is there anything at all, even supposedly unrelated, that should cause the 'apply' button to revert to a previous configuration rather than the one you have entered?

richnorris
Creator II
Creator II
Author

We couldn't find another way to fix it other than editing the registry. Not optimal.

biester
Specialist
Specialist

What did the support say to this problem ?

Rgds,
Joachim