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0li5a3a
Creator III
Creator III

Cumulative Incidents resolved within SLA

Hi,

I have a new challenge regarding how to create a cumulative incidents chart.

Is a way to do this in set analysis? I have attached the excel files where you can see in the Cumulative Within SLA Tab how I do the calculation.

For ex:

Oct-17 I do sum(Within SLA - Yes) / total which is 46/73 = 63.01%

Nov-17 I do sum(OCT-17 + Nov -17)  / SUM(OCT-17  +NOV-17) which is (46+40)/(73+76) = 52.63%

Capture.PNG

      

MonthWithin SLA - YesWithin SLA - NoTotalCumulative Within SLA
Oct-1746277363.01%
Nov-1740367652.63%
Dec-1731031100.00%
Jan-1831031100.00%
Feb-1828028100.00%
Mar-181992622588.44%
Apr-1814587219.44%
May-18062620.00%
Jun-187364316.28%
Jul-182473177.42%
Aug-1813183141.94%
Sep-1810203033.33%

Thanks

1 Solution

Accepted Solutions
timpoismans
Specialist
Specialist

Your Cumulative Within SLA column isn't cumulative, it's just calculated on row level.

That said, take a look at the following:

RangeSum.PNG

It's made in Qlik Sense, but the measure should work for QV as well.

Measure:

RangeSum(Above(Sum([Within SLA - Yes]),0,RowNo())) / RangeSum(Above(Sum(Total),0,RowNo()))

View solution in original post

2 Replies
timpoismans
Specialist
Specialist

Your Cumulative Within SLA column isn't cumulative, it's just calculated on row level.

That said, take a look at the following:

RangeSum.PNG

It's made in Qlik Sense, but the measure should work for QV as well.

Measure:

RangeSum(Above(Sum([Within SLA - Yes]),0,RowNo())) / RangeSum(Above(Sum(Total),0,RowNo()))

yoganantha321
Creator II
Creator II

what is your expected output?

As you want like above said by Tim