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m4u
Partner - Creator II
Partner - Creator II

Dependant fields, or mandatory selection

Hello

Please advice on how to handle the following scenario:

I have two tables - upper table showing a list of service calls, and a lower table showing a list of comments added by various support representatives to the currently selected service call.

I would like the lower table become visible or full with information only when user selects a certain service call id field in the upper table, since otherwise the results of the lower table have no meaning whatsoever (its just a list of text comments with dates, not even call id is displayed)

How can I do that? I need some way of telling the system to show the data only if the CallID field is in the selection..

Thanks

1 Solution

Accepted Solutions
rwunderlich
Partner Ambassador/MVP
Partner Ambassador/MVP

=GetPossibleCount(CallID) = 1

-Rob

View solution in original post

3 Replies
Not applicable

You have 2 options:

- General -> Calculation Condition (object is shown, but it will show data only when condition is true)

- Layout -> Show -> Conditional (object is shown only when condition is true)

m4u
Partner - Creator II
Partner - Creator II
Author

Ok.. and what condition should I specify in order to tell whether a field is currently selected?

rwunderlich
Partner Ambassador/MVP
Partner Ambassador/MVP

=GetPossibleCount(CallID) = 1

-Rob