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Hello
Please advice on how to handle the following scenario:
I have two tables - upper table showing a list of service calls, and a lower table showing a list of comments added by various support representatives to the currently selected service call.
I would like the lower table become visible or full with information only when user selects a certain service call id field in the upper table, since otherwise the results of the lower table have no meaning whatsoever (its just a list of text comments with dates, not even call id is displayed)
How can I do that? I need some way of telling the system to show the data only if the CallID field is in the selection..
Thanks
You have 2 options:
- General -> Calculation Condition (object is shown, but it will show data only when condition is true)
- Layout -> Show -> Conditional (object is shown only when condition is true)
Ok.. and what condition should I specify in order to tell whether a field is currently selected?
=GetPossibleCount(CallID) = 1
-Rob