Skip to main content
Announcements
July 15, NEW Customer Portal: Initial launch will improve how you submit Support Cases. IMPORTANT DETAILS
cancel
Showing results for 
Search instead for 
Did you mean: 
Not applicable

Hi

I have the following data with 3 fields, i want to find number of opened tickets which are not closed.

.And also i need to provide filters for year,quarter,month,week.could any one guide me how can i do this.

thanks

soujanya

1 Solution

Accepted Solutions
ashfaq_haseeb
Champion III
Champion III

Hi,

Try something like this.

=count(TicketId)-count({$<closeddate ={'*'}>} TicketId)

Regards

ASHFAQ

View solution in original post

4 Replies
ashfaq_haseeb
Champion III
Champion III

Hi,

Try something like this.

=count(TicketId)-count({$<closeddate ={'*'}>} TicketId)

Regards

ASHFAQ

Not applicable
Author

Hi Ashfaq,

Thanks for your quick reply. Its working.

Anonymous
Not applicable
Author

Hello Soujanya,

For future posts please be sure to put the question or main issue in the subject line instead of 'Hi' for additional tips see  Getting Started: Questions and Discussion Threads

Best Regards, Sara

Not applicable
Author

Thank you Sara for correcting me.Sure from next time i will follow this.