IE Export to excel not working

[Anonymous]

Hi all,

the Export to Excel function is not working any more.

We QlikView with the following Setup:

- Server: QV Version 12.0.20400.0

Clients:

- IE 11 + IE Plugin

- Windows 10 on Microsoft Surface (no idea if that matters...)

If i want to Export data to Excel, Excel opens but the result is an empty window. So the data are not transferred to a new xls sheet.

I already turned off the UAC Settings - no success.

If i start the IE as Administrator it works!! Does anybody know what's the reason for this behaviour?

[marcus_sommer]

Seems that some security settings are different between admin and user. At first I would look for the protected mode within the IE and then adding the access point to the trusted sites which have usually a lower security level. Otherwise it will be quite more expensive to scroll to all possible settings.

- Marcus

[19goem81]

Hi Michael,

I am facing the same problem in my company.

Could you already find a solution?

regards,

Marco

[Chip_Matejowsky]

Marco,

What is the full build version of QV you are running (i.e. 12.20.20500)? There was a change in the November 2017 version (12.20).

Best Regards,

Chip

[19goem81]

Hi Chip,

thanks for answering.

We have two Versions 11.20.13607 and 12.20.20700 in use.

Both with the same problem mentioned above.

regards,

Marco