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minajalalian90
Contributor II
Contributor II

My QVW is closed automaticly

Hi Experts,

I am new in  QlikView and I have  had a problem Since yesterday .

Every time i open the QVW , it automatically closes  after a few seconds. Before there was no problem using the file.

I use QlikView Personal Edition version 12.

Please get me the solutions

Thanks and regards

 

2 Solutions

Accepted Solutions
Brett_Bleess
Support (Former)
Support (Former)

Mina, I hate to be the bearer of bad news, but that is not a valid license key at this point, it does not have a product level feature in it and given what I do see, it would appear to be a QlikiView Server license, which is not going to work for your Desktop Client as far as license goes.  You will need to get up with your Partner/Account Manager to discuss things at this point, as they will need to be the ones to get this straightened out for you.  The License Enabler File (LEF) should have a ProductLevel statement in it with a value of 1, 2 or 3 in order for it to work with the Desktop Client, the only other option would be to clear the license in the Desktop Client and lease a license from your Named User CAL on the QilkView Server if you guys have one and the QVS license allows leasing.  

Regards,
Brett

To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.

View solution in original post

minajalalian90
Contributor II
Contributor II
Author

Hi Brett,

Thanks for the reply.

I reinstalled the Qlikview desktop and the issue was resolved with the new license.

View solution in original post

12 Replies
Arthur_Fong
Partner
Partner

Did you try restarting your PC?

Michael6363
Contributor
Contributor


@minajalalian90 wrote:

Hi Experts,

I am new in  QlikView and I have  had a problem Since yesterday .

Every time i open the QVW , it automatically closes  after a few seconds. Before there was no problem using the file. dgcustomerfirst

I use QlikView Personal Edition version 12.

Please get me the solutions

Thanks and regards.


You cannot set Qlikview to reload while it is closed. You need to do this from outside of qlikview.

Qlikview doesn't do anything when it is closed. As no programm can actually do something when it is not running.

Brett_Bleess
Support (Former)
Support (Former)

Mina, the only thing I have that may work is to try 'resetting' your Settings.ini file.  This is located in the following path: C:\Users\YourUserProfileName\AppData\Roaming\QlikTech\QlikView.  You can simply rename the one that is there, when you open the client again, it will create a new one, then see if you are able to open the file successfully.

The only other thing of which I can think is an OnOpen document trigger that is running an action/macro that is closing things on you, but I do not know why this would have suddenly happened etc., so I am doubtful that is the issue.  Best I have for the moment, shout back if you get further info, or if you did figure things out, let us know what it was if you know, or at least the steps you took to where it stopped.

Regards,
Brett

To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.
minajalalian90
Contributor II
Contributor II
Author

Hi , Yes .I restarted my Pc also reinstalled my Qlik  but nothing changed.

it closes  automatically, as soon as I open a file.

I take a picture from 'A bout Qlikview'

 

Arthur_Fong
Partner
Partner

 Can you try opening other qvws?

minajalalian90
Contributor II
Contributor II
Author

Hi Arthur,
Yes, I restarted my Pc also reinstalled my Qlik but nothing changed.
it closes automatically, as soon as I open a file.
I take a picture from 'A bout Qlikview
minajalalian90
Contributor II
Contributor II
Author

No.I can't open any QlikView files , except for files that I create in my own system.

one month ago it was ok and I could open any qwvs . 

Arthur_Fong
Partner
Partner

Is it because of license expired?

minajalalian90
Contributor II
Contributor II
Author

recently I updated license but didn't work.