Problem getting Qlikview Reports PDF to use custom font.
My issue is that we have a client who wants us to use a custom True-type Font in our Qlikview Reports and so I did the following:
On our Qlikview server, I installed PDF-XChange 3 (set as default printer) and the custom font.
In PDF-XChange preferences, I enabled "Embed All Used Fonts" and "Always Embed Fonts" with the custom font specified.
In Qlikview desktop I created a text object that uses the custom font and (in Report Editor) dragged that object into a report page.
From desktop, I can see the custom font in the text object, in the report page, and in the Report's pages Print Preview.
From desktop, I can also print the text object directly or as a report page and, in both cases, the custom font is printed.
So far so good. Everything looks as it should.
I then installed the custom font on my Mac, made sure I added it in both Font Book and the Preview app. When I access my QV document with the AJAX client on Safari and view the text object directly, I can still see the custom font.
However, when I access the document's Report (which generates a PDF file) the custom font is replaced with some "normal" font.
Just to rule out that it is a Safari issue, I also viewed the document from Chrome running on my QV server. Again, when I viewed the text object directly, it had the custom font, but when I opened the document's Report, the font was "normal" again.
I assume that when you invoke the Report feature from the client, that the PDF is generated on the server and delivered to the client.
Is there some step I missed in configuring Qlikview Server and/or PDF-XChange? Is it possible Qlikview isn't using the PDF-XChange? How can I check?
