Problem sending a command error

[teempi]

Hello,

I've installed QV11 IR for a few of our customers (clean with no prior QV installations) and I get this weird error when I try to open any qvw document by double clicking it:

"There was a problem sending the command to the program."

I can just click OK and everything seems to work as it's supposed to but what exactly is that error? If I open QV11 first and the file --> open, the error doesn't show up. It only happens when opening a document by double clicking it in windows explorer.

Any thoughts on this? I tried googling and searching the community but didn't find any relevant information.

-Teemu

[teempi]

Just to clarify, both of those installs were clean without prior QlikView installations. What I ment was, I've never had this same problem with QV10.

I guess a quick and dirty solution would be to install QV10 first and then upgrade to QV11 right after that.

Thanks for your help Miguel. It's much appreciated!

-Teemu

[teempi · Accepted solution]

I just had to try it and it worked. I did the following:

1. uninstalled QV11 Desktop

2. installed QV10 Desktop

3. upgraded to QV11

It created the registry values and now the document open without errors. It's not pretty but it works

-Teemu

[#4]

it worked for me,too thanks.

[rolandstadler]

Is there an update or new information about this issue? I have the same issue both on initial installs of QV11 and QV11 SR1...

Any help is appreciated! 

[flipside]

Miguel's registry fix did it for me on two servers (one a clean QV11 install, the other previously had QV10).

On both servers the new registry folder took some time to re-create itself - I had to open and close about 15 times on the upgraded server before the error went away. It's probably a coincidence, but on both servers the folder created straight after I had navigated out of the HKEY_CURRENT_USER folder in RegEdit.

flipside

[Anonymous]

Can we delete this registry without having problems with the QlikView Server / Publisher and Accesspoint?

rgrds Anita