QVS licence update error while installing

[#1]

hi All,

I have installed qlikview server and publisher in two machines

in machine-1:

• Qlikview directory service connector service
• Qlikview distribution service
• qlikview management console

are installed and publisher licence has been updated in QMC

in machine-2:

• Qlikview server
• qlikvie webserver(for accesspoint purpose) service installed

Here i have used only one user credentials used for both machines for all services with all administartion rights and i have created qlikview administrator group also and added this user into it.

all services are up and running fine but only for qlikview server licence showing alert and licence is not updated. so in QMC in machine-1 while applying licence for qlikview server the below errors images are displaying.

please help me on this. @Bill Britt ashfaq_haseeb‌  wcn‌  gwassenaar‌ 

[stabben23]

Ok, Is Your server 2 (xxx190) Connected to Internet?

[stabben23]

And what is Your Timelimit in Your LEF?

[#4]

Hi Staffan,

TIMELIMIT;VALUE;;2017-03-31 in my LEF and in 190 server internet connection is working correctly, Checked 4747 port in that server it is fine.

Checked for Qlikvie webserver it is connected successfully in 189 server to 190 server and i am able to access to accesspoint in 190 server.

Only communication is not passing for qlikview server from 189 to 190.

Thanks

Avinash

[Bill_Britt]

Hi,

It might be time to contact support for help.

Bill

[#6 · Accepted solution]

Hi All,

1)I have given infront of machine-2 name i have given IP address of this machine.

2) I have given IP address of machine-2 in this folder to this file "C:\ProgramData\QlikTech\ManagementService\QVPR" in machine-1 to this file QVS Cluster.xml and changed in the last line "QVSAdress="qvp://(machine-2 IP address)/"

Thanks

Avinash