Reload in QMC doesn´t work anymore

[#1]

Hey guys,

I changed the password of the Administrator where the Qlikview services are running. After that i also changed the Passwords of the qlikview services (Log on) in windows server.

in fact the Services are running properly and i can access the QMC, but the Reload in QMC doesn´t work anymore.

When i look into QlikTech/DistributionService/TaskResults i get following info:

    <LogFinalEntry Type="Error" Date="4/20/2016 3:38:48 PM" Text="The sourcedocument failed to open.. Exception=System.Runtime.InteropServices.COMException (0x80010108): The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))&#xD;&#xA;   at QlikView.IUserPreferences.set_SMTPServer(String _SMTPServer)&#xD;&#xA;   at QVBWrapper.Document.Load(ILogBucket i_LogBucket, Boolean withData)" />

    <LogFinalEntry Type="Error" Date="4/20/2016 3:38:48 PM" Text="The document failed to open." />

Exception:&#xD;&#xA;QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---&gt; QDSMain.Exceptions.ReloadFailedException: Reload failed ---&gt; System.Threading.ThreadAbortException: Thread was being aborted.&#xD;&#xA;   at QVBWrapper.DocumentPool.Checkout(ILogBucket logBucket, eCheckoutMode checkoutMode, String fileName, Boolean clearAll, Boolean clearLocks, Boolean clearOneAndOnlyOnes, Boolean reduce, String variableName, String variableValue, AbortCallbackCheck abortCallbackCheck, String sectionAccessUsername, String sectionAccessPassword, DocumentRestoreMode documentRestoreMode, Boolean withData, Boolean forceQvbAllocation)&#xD;&#xA;   at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)&#xD;&#xA;   --- End of inner exception stack trace ---&#xD;&#xA;   at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)&#xD;&#xA;   at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)&#xD;&#xA;   --- End of inner exception stack trace ---&#xD;&#xA;   at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)&#xD;&#xA;   at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)"

    <LogFinalEntry Type="Error" Date="4/20/2016 3:38:48 PM" Text="Task failed with exception" />

    <LogFinalEntry Type="Error" Date="4/20/2016 3:38:48 PM" Text="Exception=The currently executing operation was aborted." />

Can please somebody help me out.

[awhitfield]

Hi Steve,

does the document have SECTION ACCESS that requires user name and password maybe?

Andy

[#3]

no section access

[awhitfield]

Ok, do you have generate Log File enable in the QVW, if not, enable it, re run the reload and pos the resultant log which will be created in the same folder as the actual QVW

Andy

[jonas_rezende]

Hi, steve wink.

After of changed password, you have that alter the services on Windows Server and restart them.

Hope this helps!

[#6]

I already did that as you can read in my description.

[#7 · Accepted solution]

Thank you for your quick reply.

I could manage it by myself.

I created a new Administrator and switched all the Qlikview Services to this new User on Windows Server.

Still i don´t know the exact reason why it didn´t work before.

regards

steve

[awhitfield]

I have seen on occasion instances where the user profile gets corrupted and things can go a bit screwy, maybe this is one of those! Glad you got it sorted though!

Andy