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Search Object working in development but not via Access Point

Hello all.

I have a search object which lists services. It works perfectly in development – if I type in “gr” it uses the wildcard functionality and suggests Grace Ward. Excellent.

The exact same document behaves differently through Access Point in that it won’t suggest Grace Ward until I have searched for “Grace ” (in other words I have to include the space).

Where it really gets weird is if I type “b” it (correctly) lists 18 potential matches. If I type “g” it (incorrectly) suggests “No matches found in search” even though there are 27 services containing the letter g.

Everything works as expected in development – it’s just Access Point where things go wrong.

Any suggestions?

Thanks, M.

4 Replies
Sokkorn
Master
Master

Hi michael,

Which access point that you face a problem on AJAX or IE plugin? What is your current QV server version?

Regards,

Sokkorn Cheav

Not applicable
Author

Hi Sokkorn.

IE Plugin on version 9 SR 5.

Thanks.

Sokkorn
Master
Master

Hi michael,

This one can be a bug for server 9 SR5. Let try upgrade to QV v.10 SR 4

Regards,

Sokkorn Cheav

Not applicable
Author

Tell me, did going to QV v10 SR 4 help resolve you issue?

We're on QV v10 SR 3 and am experiencing the same type of situation

Any info would be apperciated.

Thanks,

Damon