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Set Anaylsis Question

In the attached document in the tab "Service Ticket" I have a chart object titled "Service Ticket Records" and trying to determine what the correct Set Analysis to bring back all dates where "Status =2".

1 Solution

Accepted Solutions
johnw
Champion III
Champion III

I don't understand.  The set analysis IS how you show all status 2 in the chart without having to change the status list box to 2, with or without the * depending on the exact requirement.  In your example, I think you've selected a date for which there is no status 2, so there is nothing to display.  Is that the problem?  Sorry, I guess I'm not not following.

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7 Replies
nagaiank
Specialist III
Specialist III

If you select the status of 2 in the  multibox, the table below shows all the records of interest. Is there anything else needed?

Not applicable
Author

I am trying to have the chart object "Service Ticket Records"  default to status 2 versus changing the status list box as users want to switch from tabs without the status alternating from different status.

johnw
Champion III
Champion III

It appears that all of your expressions can be dimensions instead.  Do that.  Then add new expression:

only({<Status*={'2'}>} Date)

On the presentation tab, hide that column.  Now, the way I set it up, it won't OVERRIDE the selected status.  So if someone selects status 1, nothing will display in the chart because status 2 has been excluded.  If you STILL want to display all the status 2 data in the chart, even when it isn't a possible value, then just remove the *.

Not applicable
Author

John,
I got that working, is there a way when you select the service ticket tab it shows all of the status 2 in the chart versus having to change the status list box to 2 in order for the rows to return in the chart.

johnw
Champion III
Champion III

I don't understand.  The set analysis IS how you show all status 2 in the chart without having to change the status list box to 2, with or without the * depending on the exact requirement.  In your example, I think you've selected a date for which there is no status 2, so there is nothing to display.  Is that the problem?  Sorry, I guess I'm not not following.

Not applicable
Author

Sorry for the confusion.  When selecting the service ticket tab I am trying to get the chart to populate with all dates that have a status "2" without have to change the list boxes for status and all dates so the other tabs point of view don't change.

johnw
Champion III
Champion III

OK, so if someone selects status 1 or a specific date, you want to completely ignore that?  I guess you might want to ignore ALL selections?

only({1<Status={'2'}>} Date)