access point log in

[adiarnon]

hi,

i changed my user id in my company

so they changed also my computer name to the new user

and im enter to my conputer with my new user

but,

when im in the access point he recognaize me for my old user

and my old usere dont have authorization to the models

in other web application i recognaized as the new user

what should i do that also the access poin wiil recognaize me in the new user?

tnx,

adi

[adiarnon]

ok tnx...

[adiarnon]

hi again,

i checked with the DBA team they say that everything is standart in the LDAP  with my new user.

and the browser realy recognaize my new user.

and when im entering the access point with my new user  and password (by login) its getting in!

but its showing me "wellcom to my OLD user"

so somehow he is doing the connection between my new and old user

but how?!

please try to help me...

tnx,

adi

[adiarnon]

?

[Peter_Cammaert]

The AD DSP has a cache as well, where it stores the results from previous AD queries (like FullName etc.)

It could be that this cache is returning the old FullName instead of the current one.

I don't remember exactly where these cache files are located but you can always set the cache timeout to a very low value (e.g. 1 minute instead of 60 minutes) to let it expire. After that, everything should return to normal.

Or you could be very patient and just wait until the situation fixes itself (as that is exactly what should happen anyway)

Peter

[adiarnon]

HI Peter tnx,

i dont understand -

my user changed more than a week ago

so why do u think that the situation fixes itself?

and when?

adi

[Peter_Cammaert]

It seemed to me like one of the possible causes (you never said that this change already happened a week ago.) However, the default DSP cache timeout is set to 60 minutes so there should have been a cache update in the meantime.

Do you have access to the QMC? You can look up users and their AD information in the QMC->Users tab.

[adiarnon]

ok,

i did it and i see my new user  in the QMC->Users tab.

[Peter_Cammaert]

Aside from possibly getting your old account name displayed, where is your problem situated right now? Has section access in your documents been told that your account name has changed?  If you log in using your new credentials, can you open your documents?

[adiarnon]

hi,

if im logging in with my new credentials in the access point its recognaize me as my old credentials

and then i cant open any documents because my old user dont have authorization to the documents.

adi

[rwunderlich]

Try an explicit logout.

http://yourhost/qlikview/logout.htm

-Rob