Hello to all
I need help, I'm working on a report that I need to have the percentages of hours to arrive agents:
example:
7h --> 50%
8h --> 10%
9h --> 2%
10h -->3%
11h --> 4%
12h --> 5%
13h --> 6%
I am looking for an expression that will allow me
-count the number of agents in the database with the service
-then have a gender expression = (number hour delay * Total Agent) / 100
For a percentage
