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In Sheet 4 there is a ''Assignee status'' chart i f i click on ''Assigned ticket'' bar below ticket details table showing Assigned tickets but when i click on ''Not Assigned'' ticket bar, it is not activating and not showing any data in ticket details table..
please look at attached dashboard and replay back
Thanq,
Devendar
its because the dimension is a calculated dimension that checks if assignee is null or not... and you can't generate a selection on NULL assignees because if you just look at assignees there are no null values.
BUT... if you look at incidents AND assignees then you can have incidents with a null assignee value ..
So change the calculated dimension expression in the chart to reference incident as well. Something like this will work:
=IF(IsNull(Assignee) and not isnull(Incident_Number),'Not Assigned','Assigned')