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"Fast change" and other buttons not visualized through web

Hi,

I'm using QV server 11.20 SR11. When accessed through web, only the button about export in excel is visualized. The other ones (fast change, print, copy data, etc.) are activated  and could be pressed but their icons are not seen. When I hover the mouse over them, the pop-up labels show which is, but still that's not the point. Is it a bug?

Kristina

1 Solution

Accepted Solutions
fvelascog72
Partner - Specialist
Partner - Specialist

Hi Kristina,

I have found the solution for MY issue and a hope is also your solution.

In Object Properties, Caption Tab:

Captura.JPG

I was using a grey color text. I think icons use this colour with a lighter correction to be shown.

When I have change this Text  Color to black, icons appears again.

Regards.

View solution in original post

19 Replies
Anonymous
Not applicable
Author

Fastchange1.pngKristina,

Have you check the boxes to allow these options in chart properties as well as document properties. ?

see attached screen shot

I am able to see all the option in access point.

Thanks

BKC

PrashantSangle

Hi,

Can you share reduced app???

or

Provide screen shot of it??

Regards

Great dreamer's dreams never fulfilled, they are always transcended.
Please appreciate our Qlik community members by giving Kudos for sharing their time for your query. If your query is answered, please mark the topic as resolved 🙂
Not applicable
Author

Hi,

I've checked the boxes to allow the options in chart options. It's ok when I open it through the console, but here is what I see through web:fast change.png

The button is there and when I hover the mouse over it, the pop-up shows. It could be pressed and it works, but the icon is not visualized.

Regards

PrashantSangle

Hi,

Did you get the same result in different browser???

Try Delete that object and recreate it

If possible post you apps.

But this is strange,Normally this should visible.

Regards,

Great dreamer's dreams never fulfilled, they are always transcended.
Please appreciate our Qlik community members by giving Kudos for sharing their time for your query. If your query is answered, please mark the topic as resolved 🙂
Not applicable
Author

Hi,

Yes, the result is the same in Chrome and Explorer and it affects all charts/tables not only one.
Is there any other property that I should check except the chart ones?

p.s Unfortunately I cannot post the app here.

Regards

awhitfield
Partner - Champion
Partner - Champion

Hi Kristina,

what does the caption bar look like in Desktop? Can you post a screen shot? It looks like you have got white text on a white background, try the IE plugin instead OR change the colours

Andy

PrashantSangle

hi,

If it is showing on Desktop, then it must show on Access Point also.

without test file it is difficult to say

Regards

Great dreamer's dreams never fulfilled, they are always transcended.
Please appreciate our Qlik community members by giving Kudos for sharing their time for your query. If your query is answered, please mark the topic as resolved 🙂
fvelascog72
Partner - Specialist
Partner - Specialist

Hi,

I´ve got the same issue.

In Desktop can see all the options:

Captura_Desktop.PNG

In WebView just excel and blank spaces for Clear all selections and Menu (Mouse over works). The rest are missing.

Captura_WebView.PNG

Not applicable
Author

Hi,

The situation looks exactly the same as Federico has shown.

Regards