Set Analysis for Null and Not Null Values

[#1]

Hi,

I'm trying to create a text object indicating the number of unassigned, open tickets. When I try to use this formula, I think that the $- part of the set analysis is applying to both conditions that I've set, because the number is wildly inaccurate.

=count({$-<actorname={'*'}, Status={'Open'}>} RequestID)

Another way I tried to do this was by subtracting the number of tickets with an open and not null actorname value from the total count of open tickets, but when I validated my data, I found that it wasn't working either. For that, I used this formula:

=count({<Status={'Open'}>} RequestID)-count({<actorname={'*'}, Status={'Open'}>} RequestID)

Is there a way to get the count of tickets with null actorname values which also have a status of 'Open'?

Thanks

[sasiparupudi1 · Accepted solution]

Count({<actorname-={"''"},Status={'Open'}>} RequestID)

or

Count({<actorname-={"'-'"},Status={'Open'}>} RequestID)

[jvitantonio]

Hi, you can try using NullAsValue in your script as represented in the attached file.

I hope this helps.

JV !

[#4]

Thank you!

[sasiparupudi1]

=count({1<actorname={"$(Null())"},Status={'Open'}>} RequestID)

[anilmahanty]

This is working in QV 12, not in QV 11.